Shipping policy

At Avenza, we are committed to delivering your order quickly and reliably.

All orders are processed within 2–3 working days (Monday to Friday, excluding public holidays).
Orders placed on weekends or holidays will be processed on the next working day.

Once your order has been shipped, delivery typically takes 7–21 working days.
Delivery times may vary depending on your location and external factors such as customs or courier delays.

You will receive a shipping confirmation email once your order has been dispatched.
Tracking details will be provided (if available) so you can monitor your shipment.

While we strive to deliver within the estimated timeframe, delays may occur due to:

Avenza is not responsible for delays caused by external factors beyond our control, but we will do our best to assist you.

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at avenza.store@outlook.com.

Avenza is not liable for lost or stolen packages marked as delivered. If you encounter this issue, please contact the shipping carrier directly.

If you have any questions about your shipment, feel free to contact us at:
avenza.store@outlook.com

By placing an order with Avenza, you agree to this Shipping Policy.

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